FAQ
Why is Circu a sustainable fashion brand?
We are a pioneering brand in sustainable Spanish swimwear, reflecting our commitment to the environment and ethical practices in every aspect of our production. To do this, we eco-design all our products, promoting greater durability and future correct recycling. We exclusively use sustainable, organic or recycled materials. We opt for digital printing and screen printing techniques with water-based inks, eliminating harmful waste.
Each piece is designed with a lot of love and work in Almoradí and carefully handcrafted in the Province of Alicante, which allows us to closely supervise the entire process and ensure fair trade in safe working conditions for our artisans.
With all this, we have developed CIRCLET®, our circular production method that allows us to guarantee at each stage of our chain that we comply with the highest standards of sustainability and work ethics, in addition to ensuring that all #circupreclothes come back to us to be recycled correctly and given a new life.
Join the #circurevolution to contribute with positive impact and help create a more sustainable future 🌱🌍
How do I take care of my #circuprendas?
Instructions for use and care of your #circuprendas
Bikinis and swimsuits are delicate garments and suffer greatly from the action of external agents such as the sun, salt, chlorine or sunscreen. This, added to many other factors, can cause swimsuits to deteriorate faster than other garments. The same happens with our garments in the “beachwear” section, which require the same care.
To keep your #circuprenda in good condition and prolong its vibrant colors, elasticity, comfort and fabric in perfect condition, we recommend that you follow our advice and instructions for use. CLICK HERE TO LEARN MORE.
Do you have free shipping?
We offer FREE ECO shipping on purchases over €39 through secure parcel services with an estimated delivery time of between 2 and 3 business days, depending on the destination location.
We also offer express shipping +5.99€ with a delivery time of 24-48 business hours for those customers who need their order urgently 🏄♀️
Additionally, once you place your order, we will provide you with a tracking number so you can track the status of your shipment at all times.
Do you ship to the Canary Islands or internationally?
Yes!! We ship to the Canary Islands 🌸
Of course! We ship internationally. You have to select the country you want us to send your Circu to in the drop-down menu that you will find at checkout. If your country does not appear on the list, send us an email to info@circu.es and we will sort it out 💌
Can I exchange a size or product?
Yes! If you are in mainland Spain, your first size change is free (except for discounted products). You can do so within 14 days of receiving the product. To do so, you must contact us by email at info@circu.es and provide us with the details of the product you wish to change, along with your order number and the new product or size you wish to receive. Once we have received the original product in perfect condition, we will proceed to send the new product to the address indicated.
Please note that in order to make an exchange, the product must be in perfect condition, with its original label intact and with its intimate hygiene protection.
Can I return my Circu?
Yes, we do offer returns and these must be made within 14 days of receiving the product. However, the costs of handling the return will be deducted from the price of the original order (in the peninsula €1.95). That is, the amount to be returned to the customer will be the original price of the product minus the corresponding shipping and handling costs.
Please note that, in order to make a return, the product must be in perfect condition, with its original label intact and with its intimate hygiene protection.
Can I recycle my #circuprendas?
Are you looking for ways to recycle your #circuprendas? At Circu we have developed this exclusive questionnaire to analyze the condition of your garments and know how and where to resell your garments, donate them or recycle your clothes. You will give a new life to your garment, creating sustainable fashion and circular fashion. Recycle your clothes. Recycle your garments. Click here to evaluate your garments .